What should you be reading to help you commission, design and manage a better nonprofit website and offer better services online? Here’s a round-up of publications I think you should take a look at. Most of them are available as free PDFs. There are a few more general nonprofit IT resources in there too.
Web Accessibility Pack for Voluntary and Community Organisations (booklet & CD)
Download the Web Accessibility Guide (PDF 1.7 MB)
This booklet from the ICT Hub is a practical introduction to web accessibility and tell you how to make your website accessible at little or no cost. It explains what web accessibility is, the benefits and what the law says, as well as giving guidance for web managers, commissioners, designers and developers.
How to Use New Media Guide and New Media Case Studies
Download a copy of How to Use New Media (PDF 944 KB)
Download a copy of New Media Case Studies (PDF 701 KB)
The Media Trust published two booklets highlighting how VCOs can make the most of new media technology and giving practical examples of 10 organisations that have done it. I wrote several of the case studies.
LASA Computanews
Download and subscribe to the latest Computanews (PDF)
Lasa‘s magazine Computanews provides straightforward, clear information on the use of IT for staff in small to medium-sized voluntary organisations. They often cover web-related topics. Also check out the very useful Knowledgebase, a collection of articles on all aspects — inluding online — of charities’ ICT.
Managing Technology to Meet Your Mission: A Strategic Guide for Nonprofit Leaders
Purchase Managing Technology to Meet Your Mission
With contributions from the top experts in the nonprofit tech field, this book provides nonprofit decision makers with information to make smart, strategic decisions about technology. This book hones in on how to manage technology in an organization and offers practical advice on critical subject matter unfamiliar or mysterious to many in nonprofits.
Website Owners Manual
Download a Free Chapter and find out more about the Manual
Just because you’re responsible for your organisation’s web presence doesn’t mean you know how to build a website. The Website Owner’s Manual is for IT managers and project leaders who need to put a website in place and keep it running with a minimum of trouble. It’s not actually on sale yet but based on the free chapter, the Website Owners Manual is shaping up to be the one book I’d recommend to a nonprofit organisation with a website to manage.
Future Focus 3: How will we use new technologies in five years’ time?
Download Future Focus 3 (PDF, 2.4mb)
This guide from the NCVO explores how developments such as the Internet, mobile telephony and digital television are changing the way individuals and organisations behave, from how we communicate, to making choices, to where we work. It explores the effects these changes might have on your organisation and suggests ways you can use this information to help make strategic choices and plan ahead for an even more successful future.
Website articles
Tips for designing (or redesigning a nonprofit website (TechSoup, June 2009)
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